Terms of use

Terms of use

50 Buckss’ terms and conditions

Last Update: April 2017

50 Buckss is an online platform that enables different sellers from all over the world to provide different services or sell different products to customers at a fee.

The following terms and conditions govern your access to and use of the 50 Buckss website, including any content, functionality and services offered on or through www.50Buckss.com

Please read the Terms and conditions carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Key Terms

Jobs are services or products offered on 50 Buckss.

Sellers are users who offer products or perform services on 50 Buckss.

Buyers are users who purchase services or products on 50 Buckss.

Job Page this is where a seller can describe the service or product they offer as well as stipulate the terms and conditions.

Custom Offers are exclusive proposals that a seller can create in response to specific requirements of a buyer.

Custom Orders are requests made by a buyer to receive a Custom Offer from a seller.

Orders are the formal agreement between a buyer and seller after a purchase was made from the seller’s Job Page.

Order Page is where buyers and sellers communicate with each other in connection with an ordered Job.

Disputes are disagreements experienced during an order between a buyer and seller on 50 Buckss.

Overview

• Only registered users may buy and sell on 50 Buckss.


• Registration is free.


• Jobs on 50 Buckss are offered at a minimum price of R50


• Sellers must fulfil their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect sellers’ reputation and status.


• Users may not offer or accept payments using any method other than placing an order through 50Buckss.com.


• Buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Job page.


• 50 Buckss retains the right to use all published delivered works for 50 Buckss marketing and promotion purposes.


• We care about your privacy. You can read our Privacy Policy on the 50 Buckss page.

Sellers

Basics

• Sellers create jobs on 50 Buckss to allow buyers to purchase their services or products.


• Sellers may also offer Custom Offers to buyers in addition to their Jobs.


• Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.


• 50 Buckss accredits sellers once an order is completed. See our Orders section below for a definition of a completed order.


• If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s bank account.


• Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete


• Sellers may withdraw their revenues using one of 50 Buckss’ withdrawal options.


• For security concerns, 50 Buckss may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behaviour reported by buyers, or associating multiple 50 Buckss accounts to a single withdrawal provider

Jobs

• Jobs created on 50 Buckss are User Generated Content.


• 
  Jobs may be removed by 50 Buckss for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:
  
  
  
  • Illegal or Fraudulent services
  
  
  • Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy.
  
  
  • Adult oriented services, Pornographic, Inappropriate/Obscene
  
  
  • Intentional copies of Jobs
  
  
  • Spam, Nonsense, or Violent Jobs
  
  
  • Jobs misleading to buyers
  
  
  • Reselling of regulated goods
  
  
  • Services that extend beyond 30 days of service duration
  
  
  
  


• Jobs that are removed for violations mentioned above, may result in the suspension of the seller’s account.


• Jobs that are removed for violations are not eligible to be restored or edited.


• Jobs may be removed from our Search feature due to poor performance and/or user misconduct.


• Jobs may include pre-approved website URLs contained within the Job description and requirements box. Jobs containing websites promoting content, which violates 50 Buckss’s Terms of Service, will be removed.


• Jobs are required to have an appropriate Job image related to the service offered.


• Statements on the Job Page that undermine or circumvent these Terms of Service is prohibited.

Shipping Physical Deliverables

Some of the services on 50 Buckss are delivered physically (arts and crafts, collectable items, etc.). For these types of Jobs, sellers may decide to add shipping costs. Sellers can add shipping charges for local shipping (within the same country) and for international shipping (anywhere else).

• The seller needs to stipulate that there is a shipping fee included in the amount.


• Jobs that include shipping costs must have physical items sent to Buyers.


• Shipping cost only pertains to the cost sellers require to ship physical items to Buyers.


• NB: Buyers who purchase Jobs that require physical delivery, will be asked to provide a shipping address.


• Sellers are responsible for all shipping arrangements once the buyer provides the shipping address.


• 50 Buckss does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.


• A tracking number is a great way to avoid disputes related to shipping.


• We require entering the tracking number if available in the order page when delivering your work.

Withdrawing Revenues

• To withdraw your revenue, you must have an account with at least one of 50 Buckss’ Withdrawal methods


• Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete


• To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process


• Withdrawals can only be made in the amount available to you.


• Withdrawal fees vary depending on the Withdrawal methods.


• Withdrawals are final and cannot be undone.


• We will not be able to refund or change this process once it has begun.

Withdrawal Methods

Withdraw to your PayPal Account 3% of the withdrawal amount

Withdraw by bank 2 % of the withdrawal amount

Buyers

Basics

• You may not offer direct payments to sellers using payment systems outside of the 50 Buckss Order system.


• 50 Buckss retains the right to use all publically published delivered works for 50 Buckss marketing and promotional purposes.


• Buyers may request a specific service from the Post a Request feature found from the Shopping dashboard.


• Services requested on 50 Buckss must be an allowed service on 50 Buckss.

Purchasing

• Buyers pay 50 Buckss to create an order from a seller’s Job page or Custom Offer, using the Suggest button.


• In addition buyers can request a Custom Order which addresses specific buyer requirements, and receive a Custom Offer from sellers through the site or through 50 Buckss Anywhere


• Jobs may be purchased using one of the following payment methods: Credit Card, Instant EFT or Bitcoin


• You may not offer sellers to pay, or make payment using any method other than through the 50 Buckss.com site.


• In case you have been asked to use an alternative payment method, please report it immediately to Customer Support on support@50buckss.com.


• To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from buyers on the Site or transferring payments to sellers on the Site.

Orders

Basics

• Sellers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that was purchased and advertised on their Job.


• Using the Deliver Work button may not be abused by sellers to circumvent Order guidelines described in this Terms of Service.


• Using the “Deliver Work” button when an order was not fulfilled may result in a cancellation of that order after review, affect the seller’s rating and result in a warning to seller


• An order is marked as complete after the order is marked as Delivered and then rated by a buyer.


• An order will be automatically marked as complete if not rated and no request for modification was submitted within 3 days after marked as Delivered.


• We encourage our buyers and sellers to try and settle conflicts amongst themselves.


• If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact 50 Buckss's Customer Support department for assistance on support@50buckss.com.

Handling Orders

• When a buyer orders a Job, the seller is notified by email as well as notifications on the site while logged into the account.


• Sellers are required to meet the delivery time they specified when creating their Jobs. Failing to do so will allow the buyer to cancel the order when an order is marked as late and may harm the seller's status.


• Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the order as Delivered.


• Users are responsible for scanning all transferred files for viruses and malware. 50 Buckss will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.


• A Seller may cancel an order without the buyer's consent at any given moment (Force Cancellation). However, this will have a negative effect on the seller's status.

Reviews

• Feedback reviews provided by buyers while completing an order are an essential part of 50 Buckss' rating system.


• Reviews demonstrate the buyer's overall experience with the sellers and their service.


• Buyers are encouraged to communicate to the seller any concerns experienced during their active order in regards to the service provided by the seller.


• Leaving a buyer's feedback is a basic prerogative of a buyer. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.


• To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the 50 Buckss platform from users within our Community. Purchases arranged, determined to artificially enhance seller ratings, or to abuse the 50 Buckss platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.


• Feedback comments given by buyers are publicly displayed on a seller’s Job page.


• Buyers have the option not to include a comment, but still rate the service.


• Cancellation of an order does not remove feedback unless mutually agreed.


• Work Samples are the delivered images and videos sent to a buyer in a delivery message.


• Withholding the delivery of services, files, or information required to complete the Job’s service with the intent to gain favourable reviews or additional services is prohibited.


• Responding and posting a review: Once work is delivered, the buyer has three days to respond and post a review (or 14 days for Jobs with shipping). If no response is provided within the response period, the order will be considered completed.


• Sellers may not solicit the removal of feedback reviews from their buyers through mutual cancellations.

Disputes and Cancellations

We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails or if you encounter non-permitted usage on the Site, users can contact 50 Buckss's Customer Support department for assistance at support@50buckss.com.

Basics

• Order cancellations can be performed on 50 Buckss, when eligible, by Customer Support.


• Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms of Service. Doing so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.


• In the event that a buyer or seller encounters an issue related to the service provided in an order, you are encouraged to contact customer support to attempt to resolve the matter.


• 50 Buckss reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.


• All transfer and assignment of intellectual property to the buyer shall be subject to full payment for the Job and the delivery may not be used if payment is cancelled for any reason.


• If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s Bank account or paypal account.


• Requesting to gain more services from sellers beyond the agreed requirements is not allowed.

Order Cancellations

• 50 Buckss encourages Buyers and Sellers to resolve service disputes mutually .


• Eligibility for requests to 50 Buckss to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the 50 Buckss delivery system. See below for Order specific eligibility.


• Orders are not eligible to be cancelled based on the quality of service/materials delivered by the seller if the service was rendered as described in the Job page.


• Buyers may rate their experience with the seller on the order page, including the overall level of service quality received.


• Buyers and sellers must first address their concerns and desired resolution related to the service provided by their seller prior to contacting Customer Support. Customer Support will not take any action against Orders where the buyers failed to inform their seller of issues related to the seller’s service and will allow sellers to provide a resolution first. This does not include non-permitted usage of 50 Buckss.


• Any non-permitted usage of 50 Buckss encountered during an Order, after being reviewed by our Customer Support team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to 50 Buckss’s Terms of Service.


• 
  50 Buckss Customer Support will cancel orders based on, but not limited to, the following reasons:
  
  
  
  • Active orders (after the buyer submits their requirements and before the seller delivers on 50 Buckss)
  
  
  • The seller is late and unresponsive for more than 24 hours while the order is marked as Late.
  
  
  • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  
  
  • Users supplied or included copyright/trademark infringing materials as part of the Buyer requirements or the seller’s delivery.
  
  
  • The user is no longer an active 50 Buckss user due to Terms of Service violations or closure of their account.
  
  
  • Delivered Orders (after the seller clicks Deliver Now and before the order is marked as complete)
  
  
  • The seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to buyers.
  
  
  • Note: Multiple reported offenses will result in permanent suspension of your account.
  
  
  • The seller delivers no files and/or proof of work related to the agreed upon order requirements.
  
  
  • Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
  
  
  • The seller requests additional payments, on or off the 50 Buckss platform, by withholding the final delivery of services directly related to the agreed requirements.
  
  
  • The seller is withholding the final delivery of services for improved ratings..
  
  
  • Buyers who threaten to leave a damaging review to gain more services from the seller not related to the agreed requirements.
  
  
  • Completed Orders (after the order is marked as complete and before the 14 day limitation)
  
  
  • Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
  
  
  
  



Refunds



• Funds from order cancellations are refunded to your bank account or paypal account


• Funds returned to your balance from cancelled orders will not include processing fees paid.


• Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will not be refunded along with your deposit.

USER CONDUCT AND PROTECTION

50 Buckss is an online platform that enables different sellers from all over the world to provide different services or sell different products to customers at a very competitive amount.

Services offered on 50 Buckss reflect the diversity of an expanding economy. Members of the 50 Buckss community communicate and engage through orders, social media, and on 50 Buckss’s Community Forums.

50 Buckss maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of 50 Buckss. This section relates to the expected conduct users should adhere to while interacting with each other on 50 Buckss.

To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team at support@50buckss.com.

Basics

• To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of 50 Buckss in order to circumvent or abuse the 50 Buckss messaging system or 50 Buckss platform is not permitted.


• Any necessary exchange of personal information required to continue a service may be exchanged within the order page.


• 50 Buckss does not provide any guarantee of the level of service offered to buyers.


• 50 Buckss does not provide protection for users who interact outside of the 50 Buckss platform.


• All information and file exchanges must be performed exclusively on 50 Buckss's platform.


• Rude, abusive, improper language, or violent messages sent to users will not be tolerated and may result in an account warning or the suspension/removal of your account.


• The 50 Buckss marketplace is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.

Orders

• Users with the intention to defame competing sellers by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.


• Users are to refrain from spamming or soliciting previous Buyers or Sellers to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.

Jobs

Users may report Jobs to Customer Support that may be in violation of 50 Buckss’s Terms of Service based on the reported Job’s replicated similarity to pre-existing services (copycat Jobs).

50 Buckss will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures can be reviewed here

Reporting Violations

If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared.

Violations

Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

Adult Services & Pornography - 50 Buckss does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language - Communication on 50 Buckss should be friendly, constructive, and professional. 50 Buckss condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Social Media pages.

Phishing and Spam - 50 Buckss takes its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them for commercial purposes without their consent.

Privacy & Identity - You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer. Any users who engage and communicate off of 50 Buckss will not be protected by our Terms of Service.

Intellectual Property Claims - 50 Buckss will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.

Fraud / Unlawful Use - You may not use 50 Buckss for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts - To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the 50 Buckss community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to 50 Buckss’s Terms of Service is cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on 50 Buckss. This includes creating new multiple accounts to harass members through our message or ordering system.
Selling Accounts - You may not buy or sell 50 Buckss accounts.

General Terms

• 50 Buckss reserves the right to put any account on hold or permanently disable accounts due to breach of these terms of service or due to any illegal or inappropriate use of the Site or services.


• Violation of 50 Buckss's Terms of Service may get your account disabled permanently.


• Users with disabled accounts will not be able to sell or buy on 50 Buckss.
  
• Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.


• Users have the option to enable account Security features to protect their account from any unauthorized usage.


• Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.


• Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to 50 Buckss's approval.


• 50 Buckss may make changes to its Terms of Service from time to time. When these changes are made, 50 Buckss will make a new copy of the terms of service available on this page.


• You understand and agree that if you use 50 Buckss after the date on which the Terms of Service have changed, 50 Buckss will treat your use as acceptance of the updated Terms of Service.

User Generated Content

User Generated Content ("UGC") refers to the content added by users as opposed to content created by the Site. All content uploaded to 50 Buckss by our users (Buyers and Sellers) is User Generated Content. 50 Buckss does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, 50 Buckss is not responsible for the content, quality or the level of service provided by the Sellers. We provide no warranty with respect to the Jobs, their delivery, and any communications between buyers and sellers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate service offers.

By offering a service, the seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service is offered on 50 Buckss. Sellers advertising their Job online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Job and may lead to the suspension of seller's account.

Ownership

Ownership and limitations: Unless clearly stated otherwise on the seller's Job page/description, when the work is delivered, and subject to payment, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller, and the seller waives any and all moral rights therein. All transfer and assignment of intellectual property to buyer shall be subject to full payment for the Job and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work shall be the exclusive property of buyer, and seller assigns all rights, title and interest in the delivered work

Furthermore, users (both buyers and sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to 50 Buckss, including Job texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by 50 Buckss for no consideration for marketing and/or other purposes.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER 50 BUCKSS NOR ANY PERSON ASSOCIATED WITH 50 BUCKSS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL 50 BUCKSS, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.