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Frequently asked questions
HOW DO I START SELLING ON 50 BUCKSS?
1. Visit the site 50buckss.com
2. Click the register button on the top right hand side of the screen
3. Choose how you want to register. Please make sure that all the details are filled in and that the password contains atleast one upper case, one lower case and a number. If you are connecting via twitter or Facebook, click on the login button instead of the register button
4. Once this is done, a screen will appear to confirm that an email has been sent with your confirmation key. You’ll need to go into your email and confirm
5. In your mailbox, click on the link to verify your email address
6. You will be directed to a page that says “Congratulations, your account has been activated†(Please note that you will not be automatically logged in)
7. Click on the login button
8. Enter your login details
9. Click on “Edit profile†on the right hand side
10. Please fill in all the fields, if you are registering as a Seller, we encourage you to give a brief description of who you are, what you do, previous work you’ve done or any information that you feel your Customers may be interested in.
11. Click on “Withdraw by bank on the right hand side of the screen to input your banking details for payment purposes
12. Congratulations you are now ready to start selling on 50 Buckss
13. Click on the “post job†button
14. Make sure all the required fields are filled in (Please note that the amount is in South African Rands (ZAR)
15. Once you are happy with the specifics of your job, you may submit your job.
16. Once you’ve communicated with a potential customer and have clarified any confusion the Customer, the Customer may “buy†the job.
17. Once your customer has bought the job, you need to go to “my salesâ€
18. Click view details
19. Choose accept the job
20. If the job was bought by mistake, you can reject the job (This is covered in more detail on our terms and conditions page)
21. After accepting the job, you can rate your customer and leave feedback
22. Once you have completed the job, you can click on my sales, view details and then click on the “Deliver work†button.
23. Please note that if it a physical deliverable e.g. Painting, art, etc. the Seller needs to provide a tracking number when delivering the work to avoid disputes related to shipping.
24. You may also add an attachment if needs be
HOW DO I START BUYING ON 50 BUCKSS?
1. Visit the site 50buckss.com
2. Click the register button on the top right hand side of the screen
3. Choose how you want to register. Please make sure that all the details are filled in and that the password contains at least one upper case, one lower case and a number. If you are connecting via twitter or Facebook, click on the login button instead of the register button
4. Once this is done, a screen will appear to confirm that an email has been sent with your confirmation key. You’ll need to go into your email and confirm
5. In your mailbox, click on the link to verify your email address
6. You will be directed to a page that says congratulations, your account has been activated (Please note that you will not be automatically logged in)
7. Click on the login button
8. Enter your login details
9. You can search for the job you are looking for
10. Once you’ve found what you are looking for, we strongly advise you to contact the Seller first before buying to ensure that you and the Seller are on the same page
11. Once communication has taken place and you are satisfied with all the info the Seller has given you, you may proceed to buy
12. Go into the job
13. Click “buy now†on the right hand side
14. Select “pay via payfastâ€
15. Enter your email address or cell phone number-We advise you to use your email address so that the proof of payment can be emailed to you
16. Select your preferred method of payment
17. A payment confirmation screen will appear once you have made payment
18. Once the Seller has completed the job, you can confirm job completion as well as leave feedback for the Seller.
19. To do this you need to click on “ my ordersâ€
20. Click on “view detailsâ€
21. Confirm that the job was completed and leave feedback
22. We strongly advise you to this all the time
HOW DO I START THAT THE FEEDBACK IS GENUINE?
50 Buckss is very strict in this regard and would not in any way want our customers to be misled into buying something based on fake reviews from people who have never made an actual purchase. We only allow only individuals who have made an actual purchase to be able to leave a feedback. Users who are found to be guilty of misusing the feedback function will result in a permanent suspension of the account.
HOW DO I WITHDRAW MY 50 BUCKSS REVENUE?
- To withdraw your revenue, you must have an account with at least one of 50 Buckss’ Withdrawal methods: Withdraw by Bank Account or Withdraw by Paypal
- Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.
- To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process
- Withdrawals can only be made in the amount available to you.
- Withdrawal fees vary depending on the Withdrawal methods. Please visit our Terms and Conditions page to see the payment fees that apply.
- Withdrawals are final and cannot be undone.
- We will not be able to refund or change this process once it has begun
WHAT ARE THE DIFFERENT PAYMENT METHODS ONE CAN USE ON 50 BUCKSS?
- Jobs may be purchased using one of the following payment methods: Credit Card, Instant EFT or Bitcoin.
Bitcoin
Bitcoin is an innovative digital payment method, performed over a peer-to-peer network.
Buyers can purchase Bitcoin in a variety of ways (in almost any country in the world) and use it in a variety of ways: including online purchases. Buyers simply pay the Bitcoin amount (at the current rate of exchange) during checkout. Sellers will still receive South African rand, just like with all our other payment methods.
Neither PayFast nor the Seller receives or stores any Bitcoin, so there aren’t any risks of security, volatility or exchange rate fluctuations.
- Accept international payments
- Guaranteed payments, no chargebacks
- You receive the exact ZAR amount requested
- No risk of exchange rate volatility
Instant EFT
Instant EFT is PayFast’s patented, revolutionary method of completing online purchases by making an internet banking transfer (EFT) which gets instantly verified. There is no two day wait, you don’t need to send in proof of payment and it can be used with South Africa’s four biggest banks: ABSA, FNB, Nedbank and Standard Bank. Instant EFT puts you in touch with the large number of online shoppers without credit cards but with access to internet banking.
Benefits
- Clears immediately; no two day wait
- No proof of payment required
- No delays during checkout
- Works on all browsers and platforms
Credit & Cheque cards
Credit cards are one of the most widely used online payment methods and allows Sellers to accept both local and international payments.
Benefits
- Ease of use
- Receive local & international payments
- Built in fraud protection
- You may not offer Sellers to pay, or make payment using any method other than through the 50 Buckss.com site.
- In case you have been asked to use an alternative payment method, please report it immediately to Customer Support on support@50buckss.com.
HOW DO I KNOW THAT MY CREDIT CARD INFORMATION IS SAFE AND I WONT GET SCAMMED?
We truly understand your concern!
To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from Buyers on the Site or transferring payments to Sellers on the Site.
We also make use of something called 3-D secure to ensure your payments are processed safely and securely. 3-D Secure is an authenticated payment system to improve online transaction security and encourage the growth of e-commerce payments.
You will be requested to confirm your payment along the way, this is to authorize that you have agreed for those funds to be transferred. It would be the same as paying a beneficiary via your internet banking profile.
We make use of Payfast as our third party payments provider which is used by many other E-Commerce companies. Hope this information has helped put your mind at ease. We are more than happy to help if you have any further questions.
WHAT IS 50 BUCKSS'S REFUND POLICY?
Please see our Terms and conditions page.
CAN I CANCEL AN ORDER?
Yes you can cancel an order. Terms and Conditions do apply. Please visit our Terms and conditions page for more info.
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